Privacy Policy
Effective Date: 01 September 2025
1. Introduction
This Privacy Policy explains how NexusFlowCRM (a trading name of Mackinnon Accountants Ltd) collects, uses, and protects personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Data We Collect
We may collect:
Personal identification details (name, email, phone, company).
Account and login credentials.
Usage data (IP addresses, browser type, website navigation).
Financial information where required for services.
3. How We Use Data
We process data to:
- Provide CRM and accounting-related services.
- Improve and customise our website and services.
- Send communications (with consent).
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We rely on the following lawful bases:
- Consent (e.g., for marketing communications).
- Contract (to provide services you request).
- Legal obligations (compliance with financial/accounting rules).
- Legitimate interests (to improve our services and website).
5. Data Sharing
We do not sell personal information.
Data may be shared with trusted service providers (IT hosting, payment platforms, etc.).
Data may be disclosed where required by law or regulation.
6. International Transfers
If data is transferred outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.
7. Data Retention
We retain personal data for as long as necessary to fulfil service obligations and comply with legal requirements, after which it will be securely deleted.
8. Your Rights
You have the right to:
Access, correct, or delete your data.
Restrict or object to processing.
Data portability.
Withdraw consent at any time (where consent applies).
Lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, and unauthorised access.
10. Contact
For questions or to exercise your data rights, contact:
Data Controller: AgencyAutomate.co.uk
Email: info@AgencyAutomate.co.uk
Address: ℅ Mackinnon Accountants Ltd, 20 Wenlock Road, London N1 7GU